Privacy Policy

Effective date: October 24, 2026

Steel City Salt LLC (“Steel City Salt,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at steelcitysaltllc.com and to our text message alerts program.

Information We Collect

Information you give us, such as your name, business name, phone number, email address, and the details of any quote or delivery request you send us.
Your mobile phone number and your opt-in or opt-out choices if you sign up for our text alerts.
Basic technical information collected automatically when you visit our website, such as browser type, device type, and pages viewed.

How We Use Your Information

To respond to your questions and quote requests, and to schedule pickups and deliveries.
To send the text messages you signed up for: automated weather alerts and current plant operation hours.
To operate, maintain, and improve our website and services.
To comply with legal obligations.

Text Messaging (SMS) Information
When you text SALT to 716-703-1717, you agree to receive recurring informational text messages from Steel City Salt about weather alerts and plant operation hours. We use your mobile phone number only to send these messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share information with service providers who help us deliver our messages, but they may use it only to provide services to us.

How We Share Information
We do not sell your personal information. We share it only with service providers that help us run our business (for example, website hosting or message delivery), when required by law, or to protect our rights and safety.

Your Choices

To stop receiving text messages, reply STOP at any time. For help, reply HELP.
To request access to, correction of, or deletion of your personal information, call us at (716) 532-0000.

Data Security and Retention
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure. We keep your information only as long as needed for the purposes described here or as the law requires.

Children’s Privacy
Our website and text program are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last changed.